How long does it take?
Our team of artists draw each Turned Wizard caricature from scratch and we aim to get your hand-drawn portrait to you in <5 days on average.
What currency are Turned Wizard prices?
All prices on our store are denominated in USD.
How much does it cost?
Prices vary depending on the number of characters (people/pets), illustration style (shoulders up/full body) and background (standard/custom/none) you choose! You can explore prices for the artwork you have in mind on our Product Page.
How is the portrait sent?
Your portrait will be digital so it will be emailed to you when it’s complete, ready to print or put on a mug, t-shirt whatever you decide to do with it.
What if I am not happy with my portrait?
Our artists are incredibly talented and always do an amazing job, however, sometimes working from a photo we miss the essence of the person and are always ready to make revisions until you are 100% happy with your portrait.
What can I have as my background?
Whatever you want! You just let us know your idea and we will make it happen.
Do pets count as a person?
Can I do whatever I want with my portrait?
Yes, absolutely, unlike some we put no restrictions on your portrait, it’s yours to do whatever you want with.
Can you work from more than one photo?
The more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to us.
What quality should the photo I send to you be?
The better quality the photo the easier it will be for our artists to get a more accurate illustration of you on the other side. But don’t worry, we’ll let you know if we’re having any issues.
I have a large group I need doing?
No problem just drop us an email and we can discuss large jobs.
Will I be charged for changes to my order after it's been made?
It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by our artist and will result in additional charges if the customer requires changes.
What dimensions will my illustration come in?
Our standard resolution is 3600 pixels x 4800 pixels (portrait) or 4800 pixels x 3600 pixels (landscape). Once you get it printed, the size will be 12" x 16" (portrait) or 16" x 12" (landscape) at 300 DPI. If you would like a different size just let us know in your order notes. :)
Do you ship to my country?
Anywhere in the world! Our basic product is the digital version of the illustration which we deliver to your email. Want to print with us? That’d be simple. Just order via the delivery page we’ll send once your digital drawing is complete!
What payment options are available?
We accept Visa, Mastercard, AMEX, and Discover cards. You can also pay using Paypal, Afterpay, Apple Pay, Google Pay, or Shop Pay.
Can I send separate pictures of the characters I want drawn?
Absolutely! Feel free to upload pictures of people in a group or individually. As long as the images uploaded clearly show each person’s face and body features, our talented artists will have everything they need.
Can I get a preview of how my order will look like before placing an order?
That’d be cool! However, since our product is hand-drawn from scratch by real artists, we’ll be unable to get you a preview of how the picture would look like before ordering. Great news is you can request to amend your drawing once it’s completed.
What file type will my illustration come with?
Your completed artwork will be delivered in JPG or PNG format. Am I able to get the underlying layered file? Absolutely! Send us a request and we’ll email you the underlying layered file.
Who do I contact for press inquiries?
For all press inquiries, send us an email at firstname.lastname@example.org and it will be forwarded to the best person!